Welcome to Open Palm Counseling, LLC. We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.openpalmcounseling.com or engage with our services.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access the Site or use our services.

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Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact Us: Name, email address, phone number, and any information you include in messages.
• Book Appointments: Contact details and any relevant information needed to schedule and provide counseling services.
• Health Information: Any personal health information you provide during the course of our services.

2. Non-Personal Information

• Usage Data: IP address, browser type, operating system, pages viewed, links clicked, and other usage information.
• Cookies and Similar Technologies: We may use cookies to enhance your experience, analyze site traffic, and for security purposes.

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How We Use Your Information

We may use the information we collect for purposes such as:

• Providing Services: To schedule appointments and deliver counseling services.
• Communication: To respond to inquiries, send confirmations, and provide updates.
• Personalization: To tailor our services and Site content to your preferences.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Improvement: To analyze usage and improve our Site and services.

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Disclosure of Your Information

We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who assist in operating our business (e.g., scheduling platforms) and are bound by confidentiality agreements.
• Legal Obligations: If required by law, regulation, or legal process.
• Protection of Rights: To protect our rights, privacy, safety, or property, and/or that of you or others.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

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Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

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Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites. We encourage you to review their privacy policies before providing them with your information.

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Cookies and Tracking Technologies

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

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Your Choices and Rights

• Access and Correction: You may request access to or correction of your personal information by contacting us.
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.
• Do Not Track Signals: Our Site does not respond to Do Not Track signals at this time.

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HIPAA Compliance

As a provider of mental health services, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with HIPAA regulations.

Notice of Privacy Practices

Our Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the updated policy on this page with a new “Last Updated” date.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Open Palm Counseling, LLC
12008 South Shore Boulevard, Suite 211
Wellington, Florida 33414, United States
Phone: (561) 223-1066
Email: info@openpalmcounseling.com